service

Fictomorphs – A Reflective Toolkit for Emancipatory Leadership

Dave Guruge
Otago Polytechnic | Te Kura Matatini ki Otago
Professor Samuel Mann
Otago Polytechnic | Te Kura Matatini ki Otago
and Dr Ruth Myers
Otago Polytechnic | Te Kura Matatini ki Otago
Version: 
1
Problem: 

Organisations frequently seek tools to improve culture, inclusion, and leadership, but traditional approaches are often overly prescriptive or disconnected from the emotional, ethical, and lived complexities of practice. This can flatten different voices, ignore discomfort, and obscure subtle dynamics of power, bias, and change.

Context: 

Relevant to leadership teams, educators, and practitioners in the health, disability, education, and community development sectors. Particularly useful in situations where teams face recurring challenges related to equity, cultural differences, neurodiversity, vulnerable spaces, gendered expectations, taboo subjects, ethical quandaries, and organisational transformation.

Discussion: 

The Fictomorphs were developed through a diffractive, narrative inquiry process during a Doctor of Professional Practice thesis. Rather than testing predetermined interventions, the author’s experiences were retold as stories from their practice in health and disability support, and community settings. These accounts revealed recurring tensions, ethical provocations, and transformative moments, which were then transformed into reflective concepts. These became the Fictomorphs: emergent insights made visible through a post-qualitative method Fictomorphosis that was sensitive to nuance, discomfort, and generative ambiguity, rather than experimental validation results.

The method that enabled this emergence was Fictomorphosis, a creative, ethical storytelling process created specifically for this study. Fictomorphosis was developed to safely navigate complex and emotionally charged leadership and organisational narratives without reducing them to fixed categories or predetermined outcomes. It uses fictionalisation, diffractive analysis, crystallisation and narrative retelling to reveal hidden or marginalised dynamics in professional practice. By transforming real-life experiences into evocative story fragments, the method enables practitioners to engage with uncomfortable or ethically sensitive material from a distance, allowing for new insights, empathy, and transformation.

Each Fictomorph centres on a conspicuous theme, such as:

  • Breaking Traditional Norms: rethinking inherited assumptions and dominant expectations
  • Emotional Intelligence and Leadership: understanding and navigating affective dynamics
  • Inclusivity of Neurodiverse Individuals: recognising non-normative contributions and needs
  • Unlearning and Relearning: loosening entrenched beliefs and opening new conceptual space
  • Empowerment and Active Participation: valuing voice, contribution, and shared ownership

These patterns can be deployed in leadership workshops, reflection sessions, and practice-based research settings. They invite dialogue rather than closure, multiplicity over singular truths, and collective inquiry over hierarchical instruction.

Solution: 

Use Fictomorphs as:

  • Reflective prompts during leadership or management retreats
  • Catalysts in professional development or coaching conversations
  • Story-generators or reframing tools for teams facing ethical tensions, resistance, or stagnation
  • Anchors in supervision, governance discussions, or inclusive strategic planning

Each Fictomorph can be used independently or in combination. They can also be extended through storytelling, group dialogue, or creative writing as part of a broader Fictomorphosis process.

Themes: 
Research for Action
Themes: 
Education
Themes: 
Community Action
Themes: 
Social Movement
Themes: 
Media Critique
Themes: 
Theory

Access to Technology

Pattern number within this pattern set: 
1
Group Name: 
Urban Gardening
Peter Lyle
Queensland University of Technology
Marcus Foth
Queensland University of Technology
Jaz Hee-jeong Choi
Queensland University of Technology
Problem: 

Gardeners can come from any background, and as such have a wide variety of access to existing technology. Access to technology refers to whether an audience has a particular gadget or service, and their ability or willingness to use it as part of gardening practice.

Context: 

This problem applies to individuals and communities, whenever the intent is to design interactive technology. The context varies depending on the available resources of a community, and the target demographic of design.

Discussion: 

When designing for a known person or group, infrastructure and access to technology may be prescribed. Typically the context must be understood in order to know what is suitable. For example Australia has a high level of smartphone market penetration, and if targeting residential gardens, there are a likelihood of highcspeed Internet access. This would allow for the use of rich media and high levels of interconnectivity.

Communities on the other hand, such as Northey Street City Farm or Permablitz Brisbane, are limited in time and money to invest in additional technology or infrastructure. In these instances it is important to understand what technology community members already use or what infrastructure is already in place, and how is it currently used. With this understanding, the ability to repurpose, or make use of technology as part of a design, will become clear. Understanding the role technology plays in the lives of gardeners, and when they have access to technology, will result in a more inclusive design (Heitlinger et al., 2013).

Solution: 

Designers need to consider: the existing infrastructure; time and money to invest in new technology; and attitudes of gardeners to different technologies, and incorporate these preferences accordingly.

Community Oriented Social Media

Pattern ID: 
138
Rudyard
Discussion: 

Access to information and connections is essential to be successful in the 21st century. There is talk in many cities across the country of establishing municipal broadband- for example the grassroots organization “Upgrade Seattle” wants to “make the internet a city-owned and operated utility.” in Seattle.

 

A possible step further would be to create a publicly owned, operated and funded Social Network that would fill a role similar to that of radio and TV public broadcasting. The first and most obvious benefit would be the same one that comes from public broadcasting, that is- providing an alternative to the corporately owned, commercially funded media platforms, with a greater emphasis on community issues.

 

The services that companies like Facebook provide are valuable, and many of us willing give up a lot of equally valuable information in exchange for those services. The personal data Facebook mines from us is sold to other companies and used for market analysis, as well for generating personally targeted advertisements. A great wealth of information is produced thru all the clicks and likes and views from the users. All this data could go to good uses the private sector is not likely to be concerned with. Collection of census data and statistics for aiding scientific research are some of the immediate possibilities.

 

There is a need for people to have greater control over their information and how it is used. Perhaps not only a need, but a right. Then, beyond the issue of how our information is used, there’s the issue of how information filters to us through our “feeds.” The posts we see from our friends and the pages we follow (as well as advertisers) are sifted and prioritized based on hidden algorithms. There should be concern about how this system can create personal bubbles and opinion echo-chambers. Not to mention how it could influence people’s mental states (based on whether they see more police shootings or puppy videos, for example).

Categories: 
organization
Categories: 
social
Themes: 
Community Action
Pattern status: 
Draft

Profit-motivated Health Care

Pattern number within this pattern set: 
25
Version: 
3
Verbiage for pattern card: 

Pharmaceutical and health insurance companies profit off of disease and injury, and so it is in their fiscal interest to keep patients ill and/or injured.  Band-aid "solutions" and expensive procedures target symptoms, instead than causes of diseases in this pattern.  Health through prevention should be studiously avoided as it leads to "prevention" in profits as well.

Environmental Degradation

Pattern number within this pattern set: 
3
Version: 
3
Verbiage for pattern card: 

The natural environment; including but not limited to soil, water, air, flora, and fauna, has a natural balance. Through pollution, over usage, and lack of stewardship, the balance is broken causing the natural networks that sustain life on this planet to suffer.

Neighborhood based Community Health Workers

Pattern ID: 
913
Michael O'Neill
Healthy Living Collaborative
Version: 
1
Problem: 

Fragmented systems of service delivery that are intended to deliver health, social wellbeing, and safety are in need of course correction to address severe disparities in health and welbeing that exist.  The mandate of health care reform from the Affordable Care Act is to improve care, improve population health outcomes, and lower costs. In Washington State the timeline to accomplish this is five years.

 

How can organizations that have traditionally delivered units of care shift towards providing access to wellness for a population which creates health equity, increases local capacity, and transforms payment and delivery systems?

Solution: 

Community Health Workers are an emerging solution to this problem as shown by a case study of the Healthy Living Collaborative project in Southwest Washington and other similar projects which it is modeled after.  Community Health Workers (CHWs) are trusted community members among the people they serve who can fill a variety of culturally appropriate roles.  These roles increase access for the CHWs friends, family, neighbors, and peers to resources, knowledge, and skills that promote wellness.  CHWs are a credible voice for the lived experience of local needs and play a critical role in translating this information across cultural, social, and organizational boundaries.

Verbiage for pattern card: 

Community Health Workers are an emerging solution to this problem as shown by a case study of the Healthy Living Collaborative project in Southwest Washington and other similar projects which it is modeled after.  Community Health Workers (CHWs) are trusted community members among the people they serve who can fill a variety of culturally appropriate roles.  These roles increase access for the CHWs friends, family, neighbors, and peers to resources, knowledge, and skills that promote wellness.  CHWs are a credible voice for the lived experience of local needs and play a critical role in translating this information across cultural, social, and organizational boundaries.

Pattern status: 
Draft

Transformative Holidays

Version: 
1
Discussion: 

Suggestions by Gerald Dillenbeck: I imagine living in a U.S. culture that celebrates "Vocation Day," inclusive of Labor; "Nurturance Day," inclusive of Mothers; "Interdependence Day," inclusive of Independence and Freedom and Security; "Creativity Day," inclusive of Christmas, "Regeneration Day," inclusive of Easter, "New Seasons Day," inclusive of New Years, "Visioning Day," inclusive of Memorial, "Gratitude Day," inclusive of Thanksgiving, "Mentors Day," inclusive of Presidents, and maybe even the perennial kids' favorite "Enlightenment Day," inclusive of Halloween.

Categories: 
organization
Categories: 
social
Themes: 
Education
Themes: 
Social Movement

Inteligencia Cívica

Group Name: 
Spanish translations of Liberating Voices card verbiage
Version: 
1
Verbiage for pattern card: 

Inteligencia cívica describe que tan bien grupos de personas persiguen fines cívicos a través de medios cívicos.  Inteligencia Cívica hace la pregunta crítica: Es la sociedad suficientemente inteligente para afrontar los desafíos que se le presentan?  La inteligencia cívica requiere aprendizaje y enseñanza. También requiere meta-cognición – el pensar y realmente mejorar como pensamos y trabajamos juntos.

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