Orientation

Telecenters

Pattern ID: 
871
Pattern number within this pattern set: 
117
Michel J. Menou
Peter Day
Douglas Schuler
Version: 
2
Problem: 

Across the globe new information and communication technologies (ICT) are increasingly perceived as elements essential to citizenship in contemporary society. However, numerous preconditions must be met before a person can make use of the applications and systems that represent the network society. Sometimes understood as contributing to the phenomenon known as the digital divide, these preconditions include, at the very least, an income level that facilitates payment for the equipment, its maintenance and operation; skills to use ICT, the availability of electricity; an awareness of ICT might matter and confidence in oneself and in the possibility of an improvement in one's condition. Unfortunately, for the vast majority of people on planet earth, these preconditions are not being met nor are they likely to be in the near future!

Context: 

Telecenter projects can exist at various levels from the small local community, for example, to the neighborhood or grassroots organization in a village, to the entirety of a large country, or even at the international level. Telecenters are, on the one hand, rooted in particular circumstances and, on the other hand, a product of dynamic realities. Because no two communities are alike (different environments, cultures, norms, values, etc.) the idea that recipes, "best practices", models or the like can be found and mechanically replicated across communities is foolish. Nevertheless a clear understanding of basic concepts and principles might be a useful guide for individual and collective reflection, as once again telecenters emerge as significant network society phenomena.

This pattern might be useful for individuals and grass root organizations for whom the use of appropriate ICT might strengthen their efforts toward overcoming the limitations of existing social conditions. It might also be useful for local or central government agencies intending to undertake positive action, with the help of purposeful and appropriate uses of ICT, in favor of social progress.

Discussion: 

In order to overcome the limitations listed above, the idea that public facilities might be established within communities is now fairly commonplace around the world (Menou 2003). Modern public access points to ICT are often referred to as "telecenters" even though their origins, ownership, purposes and modes of operation are so diverse that the development of a typology of public access points might be justifed, so that the commonalities and differences might be understood (Menou & Stoll 2003b).

Telecentres first emerged in Scandinavia and the UK during the 1980s and early 1990 and were known as telecottages, telehus, teleservice centers and electronic village Halls (Day, 1996 a&b) while the first "Community Computer Center" in the US was established in 1981 in the basement of a housing project in Harlem (New York City) (Schuler, 1996). Intended to provide public access to computing technology, these initiatives were either run as community development projects, commercial ventures or a bit of both (Day, 2001; Day & Harris, 1997). In the so-called "developing countries" one might distinguish 3 main avenues that the development of telecenters took. Most publicized is "pilot projects" initiated by international development agencies such as UNESCO, World Bank, IDRC, USAID, etc., which resulted in the implantation of isolated facilities with limited involvment of the communities at the beginning, e.g. Timbuctu in Mali, Kothmale in Sri Lanka. Another line is government programs pretending to overcome the "digital divide" by the implantation of a large number of telecenters in "undepriviledged" communities (e.g. @Argentina) with the same drawbacks of a top down approach, no networking plus bureaucratic constraints. A third line combines individual initiatives by grass root NGOs in particular locales and a franchising model developed by the Red Cientifica Peruana in Peru, known as "Cabinas Publicas Internet" which entertained ambiguities between community service and small business development.

Today the variety of public ICT access points (or PIAPs) and the nature of their roles is more wide-ranging and can be distinguished according to:

- their origin, ranging from ad hoc initiative of an individual to national and international programs;
- their purpose, ranging from profit of business owners - e.g. cyber or internet cafés - to free support to community development endeavors - e.g. true community telecenters;
- their ownership, ranging from individual small entrepreneurs to community groups, local and central government entities;
- the community participation in their governance, ranging from nil to full control;
- the mix of ICT available, ranging from only one, e.g. public phone booths, to all (e.g. phone, fax, internet, radio, web TV, etc.);
- the variety of services offered ranging from independant use of ICT to a wide mix of economic, social, educational and cultural activities;
- whether they stand alone or are part of a more or less extensive network

True community telecenters are part of the efforts undertaken by community members to build community and improve community conditions; they utilise ICT as a means, among others, that facilitate the attainment of these objectives (Menou & Stoll, 2003a). The centers are designed and managed with full participation of the community (Roessner 2005). Non- community telecenters are only concerned with providing access to ICT at an affordable cost to people who are deprived from it, whether temporarily or permanently. For the remainder of this pattern we focus exclusively on community telecenters.

Community telecenters typically get started via two main avenues:

1) They are the brain child of interested individuals or grass root community groups who champion their development and implementation through various community strategies and actions; or
2) They form part of a top down (usually government or international agency) program purporting to bridge the "digital divide".

Telecenters face a variety of problems and challenges that can be categorized as either social, political, economic, or technical.

In the social realm the key issues are:

- the relevance of the telecenter and ICT use as a means to support the various development efforts undertaken by the community
- the appropriateness of its role, the social interaction it permits and the information it makes available, especially with regard to cultural and gender biases
- the availability of people with required skills to operate and manage the telecenter and provide training and support to the users
- the level of information and computer literacy in the community and the availability of intermediaries to offset their deficiency
- the availability and accessibility of local information.

In the political realm, key issues are:

- the degree of ownership that the community might have from the inception, or progressively reach;
- the level and continuity of community involvement in the management of the telecenter
- the support of, or conversely conflict with, local and national authorities and pressure groups
- the relationship with national programs in the area of universalization of telecommunications services and digital inclusion, and the ability of the telecenters to preserve their identity and autonomy though participating as appropriate in such programs;
- the attitude of telecommunication companies vis a vis competition, universalization and digital inclusion efforts.

In the economic realm, key issues are:

- funding for initial investments
- securing regular income streams that can can support the operation of the telecenter
- securing resources for the maintenance and renewal of the equipment
- offering employment conditions that are attractive enough for retaining the permanent staff

In the technological realm, key issues are:

- reliability and cost of power supply
- reliability and cost of telecommunications
- reliability and cost of access to the international internet backbones
- ability to implement a distributed network
- capability of operating FOSS applications
- capability of deploying media integration, in particular radio

In many countries central governments have funding programs to encourage the development of "telecenters". Significant financial backing from international organizations is also commonplace and support is also often available from local governements.

Telecenter associations have been set up and are seeking to establish their influence at the local level as well as forming broader groups at regional and international levels. These structures are powerful instruments for sharing knowledge and experiences, helping each other and consolidating the movement Menou, Delgadillo Poepsel & Stoll 2004). Such grass root organizations should not be confused with a number of top down portals and support schemes that pretend to represent telecenters and disseminate second hand knowledge for sake of specific political and commercial interests

Mirroring events from the 1980s & 90s when computers were parachuted into communities as part of top down development programmes, the current crop of telecentres face similar challenges of social, financial and technological sustainability. At that time telecottages and electronic village halls (EVHs) were very much flavor of the month among government and funding agencies (Day, 2001; Day & Harris, 1997). However, they were viewed as short-term project that were expected to achieve sustainability with no support or training. Some transformed themselves into small commercial ventures but most closed eventually leaving behind them a great deal of frustration and dissillusionment in the community.

Very few lessons from that period appear to have be learnt. In the UK, the UK Online Centre programme, some 10 years or so after the initial telecottages and EVHs closed, many of the UK Online centres have closed or are closing after massive amounts of public funds had been pumped into them. Across the globe, the present tranche of telecenters seem to be following a very similar pattern of contradictory trends. On the one hand they are recognized by governments and international agencies as key instruments for achieving digital inclusion. Thus a proliferation of funding programs to support their establishment has been witnessed in recent years. On the other hand the support currently being displayed has no long-term policy substance behind it and may not resist the medium term hazards of development endeavors. The pressure toward securing financial sustainability in the short-term - usually 3 to 4 years - may indeed push many telecenters to close or attempt to reinvent themselves as business enterprises wherever this is feasible despite the fact that by definition they serve a population which does not have a level of income sufficient for paying for non essential goods and services. Similar attempts in the UK and Scandinavia have historically proved fruitless and we hold out little hope for the future of most telecenters without significant changes being made to policy and funding strategies.

Examples
Asodigua, Guatemala: http://www.asodigua.org
SAMPA.org, Brazil: http://www.sampa.org
Container Project, Jamaica: http://www.container-project.net

Solution: 

In the same way that public library services facilitated increased participation in society for the socially excluded through universal access to knowledge, so too can telecenters have a similar socially beneficial effect on citizenship in the network society by increasing access to and participation in information (content) creation, communication exchanges and knowledge sharing. However, history shows that treating community telecenters as short-term projects rather than part of the social infrastructure results in the long-term failure of these initiatives with community disillusionment and increased social exclusion ensuing. For telecenters to be effective instruments in bridging the digital divide and promoting social inclusion consideration of their policy, economic, technological and social sustainability is required.

We posit that a policy framework is required which establishes community telecenters as component parts of basic infrastructure supporting community life. Such policies should develop mechanisms that guarantee that appropriate levels of funding will be maintained to ensure long-term operations. In the network society, telecenters should be as much apart of our social infrastructures as public libraries, education, police services, etc. It is simply inappropriate to expect telecenters to function as instruments of social inclusion in the digital age by adopting business models from the commercial world. Similarly, the composition of the funding model that many telecenters are forced to live by is flawed. Relatively large sums of capital funding that support the purchase of equipment is made available but little or no long-term funding is obtainable for revenue functions such as equipment and network maintenance and renewal, on-going training, or the advocacy and awareness raising work that keeps telecenters at the hub of community activities and needs. Even in some of the most well intentioned cases a form of myopia exists, where ICT is concerned. Approaches that would not be accepted in other aspects of social life appear to the norm where technology is concerned. Simply throwing computers into local communities does not in itself address community need. If technology is to be both appropriate and effective it must form constituent parts of the toolbox that communities have for dealing with issues and problems. Telecenters must be grounded in the fabric of community life if they are to be socially sustainable.

A pre-requisite for social sustainability is community engagement. This demands community people getting actively involved in shaping and running telecenters in some way. In all likelihood this will involve learning directly from the experience of community telecenters operating in conditions similar to their own, so social networking skills need to be developed. Social sustainability means identifying what contribution a telecenter might make to community development efforts and involving community groups in designing, implementing and developing the telecenter. Operation and management training for members is essential if telecenters are to prosper. Support and advice in identifying and acquiring appropriate funding sources is a necessity. Finally, local communities can assist themselves in these matters by electing public administrators and lawmakers who genuinely support community technology initiatives and who understand the significance of their role in the community environment.

Verbiage for pattern card: 

Across the globe new information and communication technologies (ICT) are increasingly perceived as essential to citizenship. In the same way that public libraries increased participation for the socially excluded through universal access to knowledge, so too can Telecenters that provide free or inexpensive ICT facilities. Remember that numerous preconditions must be met before Telecenters can effectively meet their objectives.

Pattern status: 
Released
Information about introductory graphic: 
Creative Commons. Photograph by Tariq Zaman

Everyday Heroism

Pattern ID: 
447
Pattern number within this pattern set: 
116
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

In popular media, protagonists are usually richer, stronger, and more beautiful (or handsome) than "ordinary" people. "Ordinary" people, even if they have names, are turned into stock characters. Many of the situations, moreover, in which the protagonists find themselves are extraordinary (e.g. horror, action, thriller, fantasy just to name a few genres). This approach has the effect of making people feel that their own lives are boring and unimportant. Indeed, many people feel that "escaping" into a mediated reality, whether it's television, video games or movies, is the only way to "live." This approach also distracts people from actually addressing real problems by directing their imaginations on to situations that are totally irrelevant to their own lives.

Context: 

This pattern blends fact and fiction. It addresses the stories of people and settings in fiction and non-fiction and in "real life" as well.

Discussion: 

There are no reasons why stories involving "ordinary" people in more-or-less everyday life can't be genuinely beautiful, moving and inspirational.

The Everyday Heroism pattern was inspired by this passage: "Lispector (1925-1977) is best known for short stories and novels that are structured around small, epiphanic moments in the lives of Brazilian middle-class women" (Sadlier, 1999).

Jean François Millet's evocative painting of The Gleaners (1857) shows the simple heroism of simply staying alive. Toiling under the social stigma of gleaning for their food, these three women scoured the fields after the harvest for the leftovers to which they were entitled under French law. The film "To Be and To Have" provides another inspiring example. Through a simple and unhurried portrait of a school teacher in a small French village, the viewer understands his concerns for the children in the one-room school house, his hobbies and his connections with the entire village. No matter what the movies tell us, most real heroes don't fight intergalactic evil or psychopathic killers. The real struggles are at the "human level."

Beverly Cleary, a Portland, Oregon author captures a great deal of the ordinary "dangers" that everybody must face with her wonderful about Ramona. In Ramona the Brave, when Ramona was just six, "She was tempted to try going to school a new way, by another street, but decided she wasn't that brave yet." In that same year Ramona enters a new classroom with a teacher that doesn't seem to understand her or her imaginative ways of seeing things.

Although there is no evidence that Ramona became an activist, she probably would have respected the tough position it can put people in. One takes an unpopular stand and insists that changes for the good can be made. Clearly there would be no social change without heroism — including the "everyday" kind. A small but significant piece of wisdom offers encouragement to those of us who hesitate when faced with this challenge: Speak the truth even if your voice shakes.

The Giraffe Project promotes "ordinary heroism" (or, rather, heroism by people who might otherwise appear to be "ordinary") realizing that no movement is due to a single "leader." The Giraffe project celebrates people who "stick their nose out" and has named nearly 1,000 "Giraffes" thus far who have a vision of a better world. These people have all taken personal risks to initiate an ameliorative project on a grand a scale such as replanting a country's trees or on a "small" scale such as building bridges between two hostile groups in a community.

The original introductory photograph was of Reverend Maurice McCrackin, who was still active in his 90's, is from the Giraffe Heroes Project. In 1945 Reverend McCrackin built the first interracial Presbyterian congregation in the United States. The second introductory photograph was of a young Russian man demonstrating for fair elections. The current introductory photograph is of Greta Thunberg who was just nominated for the Nobel Peace Prize for her critical work on climate activism. The summary graphic is of The Gleaners, now in the public domain.

Solution: 

Produce — and consider — more popular media that involves "ordinary" people and "everyday" lives. Celebrate the heroes among us and strive to be one yourself. Even an "ordinary" one.

Categories: 
orientation
Categories: 
engagement
Categories: 
social
Themes: 
Education
Themes: 
Community Action
Themes: 
Social Movement
Themes: 
Case Studies
Verbiage for pattern card: 

In the media, heroes are usually richer, stronger, and better looking than ordinary people. And the situations in which the heroes find themselves are not ordinary. This makes people feel that their own lives are unimportant. No matter what the movies tell us, however, most real heroes are ordinary. We need media that involves ordinary people and everyday lives. Celebrate the heroes among us and strive to be one. Remember: Speak the truth even if your voice shakes.

Pattern status: 
Released
Information about summary graphic: 

Gleaners, Millet. Public Domain

Public Domain Characters

Pattern ID: 
731
Pattern number within this pattern set: 
115
John Thomas
IBM Research Hawthorne
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

Stories are one ancient and still powerful technique for people to create and share knowledge across temporal and geographical boundaries. Stories may be conceptualized as having three major dimensions: character, plot, and environment. Traditionally, societies have used and shared all of these dimensions. Today, in an effort to make the rich and powerful yet richer and more powerful, the natural processes of creating, sharing, and building on stories has been subverted into a process of "claiming" the world of stories as private property. This limits artistic creativity and stunts the growth of collective wisdom.

Context: 

Large, powerful corporations (many recently merged) control much of the media and have a huge influence on the international copyright laws. In most cases, the characters used in movies and television shows (even if originally taken from the public domain) are restricted in terms of the ability of anyone else to use them. In fact, in some cases, people have been sued even for setting up "fan sites" for these characters as well as for using them in satire. Arguably, there has never been a greater need for collective human wisdom. Yet, the profit motive gone hypertrophic has put a host of economic, legal, and logistical barriers across possible paths of collaborative thought.

Discussion: 

Humankind has generated a magnificent pantheon of fictional and not-so-fictional characters over the millennia of its existence. Unbelievably enough, this rich legacy may be stopped cold through a transfer of the ownership of humankind's stories and images to corporate rather than shared "commons" ownership. Civil society should establish a repository of characters who are available to all without charge. This could contain characters from our pre-corporate past as well as those of more recent vintage (such as Cat-Man (http://en.wikipedia.org/wiki/Cat-Man_and_Kitten) who was raised in Burma by a Tigress but abandoned on our doorstep by the corporation that spawned him. Ultimately it could even include those are now serving time, cloistered behind commercial contracts until their sentences expire. Novelists could legally allow the inhabitants of the universes they created to be enlisted in others: Cartoonists such as Matt Groening could donate Homer Simpson or a brand new type of American everyman complete with voices and descriptions of where he lived and what he liked to do. Frustrated novelists could supply names and descriptions that their colleagues could borrow for their own work. However, it is not only artists and writers who benefit from having access to stories and the characters who inhabit them. Characters can serve as sources of inspiration for all; they can give us hope in dire times; they can serve as models for ethical, effective, or clever behavior. One use of characters is to serve as a kind of "Board of Directors" that we can use imaginatively to help look at our problems and proposed solutions from various perspectives. (See http://www.research.ibm.com/knowsoc/ The Disney corporation may be the most prolific "borrower" of stories (including Aladdin, Atlantis, Beauty and the Beast, Cinderella, Davy Crockett, Legend of Sleepy Hollow, Hercules, Hunchback of Notre Dame, Jungle Book, Oliver Twist, Pinocchio, Pocahontas, Robin Hood, Snow White, Sleeping Beauty, Three Musketeers, Treasure Island, and the Wind in the Willows) from the public domain; the number of stories they have added to the humankind's commonwealth is still at zero. (Thanks in part to legislation that granted Mickey Mouse another 75 years of service to the corporation.)( State of the Commons - Culture)

Solution: 

Humankind has created a magnificent pantheon of fictional and not-so-fictional characters. Sadly, this legacy may be lost as corporations increasingly own the rights. The natural processes of creating, sharing, and building on stories has been degraded into a process of claiming stories as private property. The development and sharing of Public Domain Characters can help reclaim these timeless functions.

Verbiage for pattern card: 

Humankind has created a magnificent pantheon of fictional and not-so-fictional characters. Sadly, this legacy may be lost as corporations increasingly own the rights. The natural processes of creating, sharing, and building on stories has been degraded into a process of claiming stories as private property. The development and sharing of Public Domain Characters can help reclaim these timeless functions.

Pattern status: 
Released
Information about summary graphic: 

Felix and Charlie Chaplin share the screen in a memorable moment from Felix in Hollywood (1923). Public Domain. https://en.wikipedia.org/wiki/Felix_the_Cat

The Power of Story

Pattern ID: 
793
Pattern number within this pattern set: 
114
Rebecca Chamberlain
The Evergreen State College
Version: 
2
Problem: 

The truth about stories is that's all we are. Thomas King (2003)

Stories are fundamental to being human. How do they change as languages and cultures evolve through different communication technologies? In the age of cyberspace we often feel alienated from genuine stories, ones that we live with every day, that tell us how to become decent human beings and live meaningful lives. Corporate media exploit story patterns that evolved to pass on ethical codes, and we are trapped into thinking about products instead of reflecting on our lives. Traditional myths explored dynamic relationships between humans and nature. How can stories to help us adapt to our quickly changing world?

Context: 

This pattern addresses the concerns of organizations and individuals involved in: Education, Culture, Arts, Society, Mythology, Technology, Law, Philosophy, Humanities, Psychology, Science, Environmental Studies, Religion, Social & Political Science, and Activism.

Discussion: 

One way or another we are living the stories planted in us early or along the way, or we are also living the stories we planted "knowingly or unknowingly" in ourselves. We live stories that either give our lives meaning or negate it with meaninglessness. If we change the stories we live by, quite possibly we change our lives. Ben Okri, Nigerian storyteller.

Patterns in stories tend to reflect the environments we live in and the communication media we use. Indigenous peoples evolved patterns in oral traditions that resonated with the voices of the land and reinforced memory and meaning. The invention of writing and the phonetic alphabet played with the way language and images could be displayed as texts. The advent of the printing press offered freedom to experiment with new narrative and poetic forms, as well as restraints, as texts and language became standardized. The structure of stories changed as they moved from the places they were told onto the printed page.

Today, can words again become "winged" as they fly through both time and space in new forms offered by electronic media? Speech is communal; it exists only as it is being shared. As stories shift and change in response to new environments and technologies, who has access and jurisdiction to manipulate them? Can these new mediums offer opportunities to engage our senses and help us reconnect to the natural world? Can this enriched experience help us reflect on the deeper messages that stories contain?

Stories are conduits or vehicles that mediate our inner and outer worlds. When we tell stories, we are connected to live events and internal dramas. Modern cultures utilize technology to record ideas or performances, and tend to value the analysis of texts, recordings, and other artifacts of expression. We cultivate methods of reflection that reinforce our capacity to respond, think, and explore symbolic messages, but our objectivity makes us feel removed or alienated from authentic experience. We often yearn for the mystery of stories to deepen our lives. Oral cultures are immersed in ritual and experience; the time, place, and context in which a story is told is crucial to its meaning. Myths, which convey symbolic messages, are also repositories or living encyclopedias of practical knowledge and wisdom gained from sustainable relationships to the natural world. Oral traditions resonate with mnemonic patterns, poetic rhythms, tones, and inflections of local landscapes. 

Richard Louve points out that studies of the songs of birds and whales reveal many of the same laws of composition as those used by humans. New scientific methods have enabled humans to learn about the intricate patterns of human and animal communication, but have not given most children a deep or genuine experience of animals and the stories or songs grounded in the natural world. This results in what Love describes as the modern child's "hyper-intellectualized" perception of nature and other animals.

Technology gives us tools to analyze and preserve traditional stories, but also disrupts and alienates people from meaningful stories that connect them with sustainable patterns in the natural world. Modern myths are often caught up in the social, political, and economic systems that our new technologies have created. Those who control the stories, knowledge, and mediums of communication wield the power.

Marshall McLuhan explores the shadow side of technological and economic success by arguing that popular culture is a source for diagnosing the "collective trance" of industrial society. Ads are a new kind of storytelling; "a social ritual or magic that enhances us in our own eyes." Rolf Jensen says, "The highest-paid person in the first half of the next century will be the 'storyteller.' Many global companies are mainly storytellers, and the value of products depends on the story they tell." Advertisers proclaim freedom of choice as the foundation of the American way of life; however, they gloss over questions of power and control. McLuhan suggests that individuals break the hypnotic trance of the media through tough-minded evaluation that probes the collective myths of our industrial folklore.

Mythologist Joseph Campbell says, "not only have the old mythic notions of the nature of the cosmos gone to pieces, but also those of the origins of the history of mankind." He suggests, that to give meaning to life, the modern person cannot simply reproduce inherited patterns of thought or action, but must create their own stories. Since many people start with seeds provided by the media, how do they proceed?

Words and stories are active agents. Ernest Cassirer says that the "word," in early cosmologies, is the primary force from which being and doing originate. Likewise, the cause and effect of media and print "word magic" in modern cultures determines our political and economic systems, and can result in nationalism and colonialism. Traditional stories and myths that have evolved from oral, consensually shared standards and beliefs that value feeling and community interaction have come into conflict with technologies that value independence, analytical thought, and scientific or secular authority. Modern civilization is faced with a split between the head and the heart.

In the Greek myth of the phonetic alphabet, King Cadmus plants dragons' teeth (alphabetic symbols) that rise up as armed men. If the alphabet could have such effects, what is the effect of modern technologies? We face the problem of how to deal ethically with the power humans have manufactured through technology. Can we recover a sense of reverence for the word without fueling tribal or national myths that sow dragons’ teeth?

Thoreau anticipated these arguments in “Walking,” when he says, “There are other letters for the child to learn than those which Cadmus invented.” Rather than learning letters in dusty schools, Thoreau wanted students to learn from wilderness. For him, mythology came close to expressing the language of nature. He advocates a kind of “tawny grammar” that celebrates what is wild and free. Through this, he says, “The highest that we can attain is not Knowledge, but Sympathy with Intelligence.”

Perhaps McLuhan suggests a solution to our dilemma when he says, “two cultures or technologies can, like astronomical galaxies, pass through one another without collision; but not without change of configuration.” Are we ready for a transformation of this magnitude? Can we connect traditional stories and myths with new technologies in ways that don’t hypnotize us into a trance, but actually engage us more completely with community and the natural world?

Solution: 

Storytelling, an ancient art, needs to be rediscovered and updated. Stories help humankind to understand, reinterpret, and reframe the meanings that undergird their existence. Can we use new communications technologies to weave together words and images, scientific information and poetic inspiration, and incorporate multiple voices (including the larger community of plants, animals, birds, and elemental forces) to tell multi-faceted stories of our earth communities? Can stories help us to weave together the communications and global challenges that face us as we learn to live co-creatively with each other and the natural world?

Verbiage for pattern card: 

The ancient art of storytelling needs to be rediscovered and updated. Stories help humankind to understand and reframe the meanings that undergird their existence. We can use new technologies to weave words and images, scientific information and poetic inspiration, and incorporate multiple voices to tell multi-faceted stories of our earth communities. As Thomas King tells us, The truth about stories is that’s all we are.

Pattern status: 
Released

Labor Visions

Pattern ID: 
771
Pattern number within this pattern set: 
112
Nancy Brigham
independent web designer and activist
Version: 
2
Problem: 

Fifty years ago, there was little doubt that unions had dramatically raised living standards for workers. But while more than one in three American workers belonged to a union in the early 1950s, today scarcely one in ten workers do. As companies move jobs away from unionized workplaces, it’s no coincidence that fewer workers have health insurance and that pay has stagnated. Non-union workers are only one-fifth as likely to have reliable defined-benefit pensions. In their heyday, American unions became somewhat complacent, confident that they were an accepted part of American life and secure in their ability to bargain middle-class living standards for millions of workers. Many neglected the need to vigorously organize new members or reach out to the public.

Context: 

New technology has helped businesses consolidate into huge multinationals that swiftly move jobs around the world to where labor costs are the lowest. This has vastly strengthened the power of employers to keep workers from unionizing and getting a fair shake. American workers watch their jobs transfered to Mexico, where workers can be controlled by management-run unions. When Mexican workers organize real unions, they encounter government hostility and threats to move work to China. In this global

Discussion: 

Recent surveys show that U.S. workers want to join unions. But employers often prevent this from happening by illegally threatening or firing union activists. More than 23,000 U.S. workers are dismissed or punished each year for exercising their legal rights to form or join a union.

Trade agreements like NAFTA and GATT further weaken worker power. While they strongly protect corporate intellectual property and investment, they open up nations to unfettered competition in terms of jobs and living standards. Even workers in high-tech fields like programming see their wages and job security battered by international outsourcing.

Unions have historically helped workers overcome this competition by uniting them to win across-the-board justice for the majority. In the 1900s they won equal pay and benefits across whole industries like automobiles and steel. The challenge today is to overcome international competition and join hands to win good wages and conditions worldwide.

The challenge is daunting to say the least. The AFL-CIO split in 2005 when several big unions formed a new federation that pledged to organize more vigorously. This division, however, may also dilute the clout of labor to act in concert. Nonetheless, steps being taken today suggest ways we can move toward the vision of global worker justice and unionism, aided by fast, global Internet communications. These steps include: •

  • Build broad support for workers and communities, regardless of location or whether there is a union contract, and apply pressure to encourage government support for workers.

    People can join AFL-CIO campaigns to support better laws and worker rights at workingamerica.org. The Jobs for Justice coalition also rallies public support for worker-justice battles. The campaign against Wal-Mart, one of the most powerful economic forces on earth, is proof that the movement can reach beyond its members. Wal-Mart paved the way for retailers to aggressively demand lower costs from producers around the world. The union movement is using the Internet to tap into a broad reservoir of resentment to these tactics, including small businesses and towns devastated by Wal-Mart super-stores, states fed up with covering health costs Wal-Mart should have paid for its own workers, and young people upset with the Wal-Mart-ization of culture and opportunities. Laws are being passed in Chicago and elsewhere to demand that major retailers pay good wages and benefits. •

  • Connect with immigrants and workers across national borders to build permanent support networks and apply global pressure on companies and governments to respect workers.

    Given the vast distances and differences in living standards, culture and language, as well as interference from repressive governments, reaching across borders is not easy. To succeed, unions must connect with other social movements and take maximum advantage of technology to communicate quickly and cheaply around the world. •

  • Organize globally against corporate threats to play workers against each other.

    The New York-based National Labor Committee exposes the appalling conditions in foreign sweatshops through creative media events that attract support from churches and the public. The Campaign for Labor Rights in the U.S., Britain’s LabourStart and the U.S.-based UE electrical workers union (which publishes a virtual newsletter on Mexican labor and is allied with a democratic Mexican union) also organize powerful email campaigns to support union struggles around the world, while groups like the Comité Fronterizo de Obreros organize on the ground across borders.

  • Challenge the commercialization of culture and inspire an ethical framework in which people are called upon to make sacrifices – such as not buying products made in sweatshops – to press for gains that benefit all.

    Students are organizing to support labor rights locally and globally. The first group of Mexican workers to organize at a maquila clothing factory (i.e., a factory producing products for export under conditions favoring multinationals) was at the Korean-owned Mexmode factory in Puebla. A courageous strike by young women workers won a new union in 2001 through key support from the U.S.-based United Students against Sweatshops, which in turn is allied with labor and global anti-sweatshop groups. They quickly mobilized using the Internet. •

  • Share technical ideas, information and organizing experiences with activists and labor supporters worldwide.

    Academics have been sharing information globally on labor organizing, as evidenced at the Global Unions conference sponsored by Cornell in 2006. And union supporters from several nations meet biannually at LaborTech conferences to showcase creative uses of modern communications. •

  • Push for trade agreements that protect not just corporate investment but workers’ rights, with trade penalties for mistreating workers. Insist on democratic input into international trade rules.

    Several Latin American governments have rejected the neo-liberal basis of modern trade agreements and the anti-worker conditions imposed by lending institutions. In 2006, a popular French revolt against watering down job protections for young workers won a surprise victory. Recent rounds of trade talks have failed, and Mexican voters turned out en masse for Lopez Obrador, who wants to renegotiate NAFTA.

The labor movement cannot and will not die. Workers are struggling for union rights around the globe -- even against the greatest of odds. And the public is increasingly supportive.

Solution: 

After decades of losing ground, unions and advocates of worker justice are striving to overcome the competition for jobs that pits worker against worker in a global “race to the bottom.” A vision of global progress, based on humane values, solidarity and local community, can motivate a union movement that transcends borders and involves all workers and allies. The Wal-Mart campaign, the anti-sweatshop movement and international networking are evidence that unions, the public, foreign workers and academics are reaching out in new ways to form support networks to raise standards for all workers. And they are pressuring governments to reject the neo-liberal trade policies that disadvantage workers, and insist on trade rules that require justice for workers.

Verbiage for pattern card: 

As companies move jobs away from unionized workplaces, fewer workers have health insurance and pay has stagnated. New technology has helped businesses create huge multinationals that move jobs to where labor costs are the lowest. Labor Visions, based on humane values, solidarity and local community, can motivate a union movement that transcends borders and involves all workers and their allies.

Pattern status: 
Released

Arts of Resistance

Pattern ID: 
437
Pattern number within this pattern set: 
111
Douglas Schuler
Public Sphere Project (CPSR)
Version: 
2
Problem: 

Repression and other forms of injustice and other social ills are often overlooked, dismissed in a cursory way, or deemed to be inevitable and immutable. Even when these problems are acknowledged, resistance to them is shallow, erratic, uncoordinated and ineffectual. Although art can be used to deliver a message of inspiration and information for the disempowered, it is often irrelevant; it can be a tool of the powerful and a diversion of the wealthy. In many cases, a distracting and ubiquitous corporate media has replaced the tradition of people and communities telling their own stories.

Context: 

People and societies around the world have over the years developed their own versions of hell on earth that some subset of its inhabitants is obliged to endure. These regions exist within all societies, but vary in size and in magnitude of abuse ranging from neglect to active repression.

Discussion: 

Artists occupy a unique role in society. Through a diversity of approaches, they explore new terrains that words alone are incapable of describing. Art can address issues, help solve problems and even serve as a "public psychiatrist" that surfaces social anxieties. Art speaks to places that other languages can't and affects consciousness on a level that we don't understand and can't map. Some, but not all, artists work for social and environmental justice. Notably artists can explore ideas of personal or societal importance or they can operate within a world circumscribed by religious authorities, corporations or the art-buying public, a decidedly privileged class economically.

The "world" that "resistance" strives to understand and confront provides an exhaustible fount of inspiration for artists – professionals and non-professionals alike. The media through which messages and stories can be conveyed includes T-shirts (indeed, wearing the wrong t-shirt is an invitation to harassment, fines, and imprisonment in my regions and countries around the world) and comics and zines, opera, ballet, graffiti, murals, sculpture, film, film or many other approaches. Art can be immersive and engaging; it can help build community and involve the "audience" in rituals or processions. Art can be an invidual or collective effort, big or small, public or anonymous, clandestine and furtive, In can be created by children or by people or emotionally disturbed. The art of homeless people, refugees, or incarcerated people is likely to present a view of the world that the rest of us may not see.

Resistance art brings hidden knowledge out of the shadows. The historic roots of contemporary experience, a common theme of Chicano murals, such as those created by Los Cybrids collective, in Los Angeles and other southwestern cities in the US explore themes of identity and hybridity. Another approach is to present the reality of a situation in a documentary style, such as Walker Evans' sparse, unadorned depression era photographs of the rural poor. Another approach is exemplified by George Grosz's grotesque and piercing caricatures of militarists and war-profiteers, or Hitler garbed in a bearskin.

In the 1980s, Artists of the World Against Apartheid based in France issued a broad appeal to artists around the world to contribute anti-apartheid works of art. Ernest Pignon-Ernest of France and Antonio Saura of Spain worked unselfishly for two years to make it happen. A major exhibition was mounted in late 1983 at the Fondation Nationale des Arts Graphiques et Plastiques in Paris. Since the organizers had stipulated in advance that the art would be held in trust and given to the people of South Africa on the occasion of "the first free and democratic government by universal suffrage" as the basis of an anti-apartheid museum, the collection was moved to South Africa at the request of president Nelson Mandela.

A similar event took place in the U.S. two decades later. With the invasion of Iraq looming, first lady Laura Bush, picked an inopportune time to invite poet Sam Hamill to a special White House event, "Poetry and the American Voice," which was to celebrate the works of Emily Dickinson, Walt Whitman and Langston Hughes. Instead of being seduced by to the allure of power and prestige, Hamill refused Bush's invitation. Instead he emailed several friends asking them for poems on the theme of war which would be bound and presented to Bush. This ignited a poetic firestorm that claimed no national border. Inspired by Hamill's defiance, a web site (http://www.poetsagainstthewar.org) was established that provided a platform for poets around the world to express their feelings related to the impending war. The site proved immediately and enormously popular – at its peak it was averaging several new poems a minute. Now the site has over 20,000 poems online – including works by Adrienne Rich, W.S. Merwin. and Lawrence Ferlinghetti, and spotlights several poems per week. The project ultimately published two volumes of poetry and an excellent documentary film, "Poets in Wartime," was inspired by the effort. Moreover, the work engendered a non-profit organization, "Poets Against War", was formed with the simple yet direct mission statement: "Poets Against War continues the tradition of socially engaged poetry by creating venues for poetry as a voice against war, tyranny and oppression."

This episode (Poets Against War) raises the general question of the role of occupational groups and whether there is an implicit or explicit obligation to help deter aggression and war. A short list of such candidates would include teachers, religious leaders, engineers, journalists, farmers, and doctors and nurses and other caregivers. A longer list would include almost everybody – for very few people in the world actually want to be within war's lethal compass, as either participant or as innocent bystander.

Another fascinating example, is the beehive design collective, an amazing anarchic and itinerant design collective that, although home-based in Vermont, travels around the world to create region-specific murals. Members often work with indigenous or other people to develop murals that capture the unique circumstances of the people who live there. The murals they develop grow organically; containing a variety of elements sinuously weaving indigenous plans and animals, historic referents, and symbols of corporate and colonial domination, with images of fanciful and realistic resistance.

Resistance art has many audiences. In the anti-apartheid movement, for example, the audience would obviously include the victims of apartheid and the supporters of their struggle. It would also include the people who believe themselves neutral of hadn't thought about apartheid from a moral standpoint and people who were actively promulgating it: politicians, policemen, the media, and business spokespeople who benefited from the cheap labor provided by the marginalized victims. Beyond that, the audience extended to the rest of the world. Many people outside of South Africa worked on anti-apartheid campaigns. Gill Scott-Heron's anti-apartheid anthem, "Johannesburg," was played on the radio in US cities, where its uncomfortable references to big segregated cities in the US like New York and Philadelphia showed that South Africa was not the only country in the world where prejudice and racism flourished.

From Goya and Picasso to Johannesburg's T-shirt artists of and anonymous graffiti artists around the world, resistance artists, generally acting on their own – have portrayed the horrors of war or other abominations. Activists in Seattle, hoping to help cultivate a supportive community network for resistance artists have convened an Arts of Resistance conference for the past two years. Through workshops, presentations, videos, and, most importantly, through face-to-face dialogue and debate, the idea that art can be socially transformative became more widely recognized and more thoughtfully practiced.

People ultimately also need to be reminded of two things – that they are not impotent and disconnected spectators but active and engaged participants in the ongoing vibrant fabric of life. Art, therefore, can tell the story of the ongoing struggle while suggesting ways for people to take part. It can also sketch out, in possibly indistinct and uncertain terms, a future that may exist, after successful struggles, where children, and their children, and their children's children do not experience the daily injury of living in an unjust and unhealthy world.

Anglican Bishop Desmond Tutu, a longtime foe of apartheid, notes that when resistance art is successful, "People come to the forceful realization that they are not entirely the impotent playthings of powerful forces." According to Tutu, resistance art, whether it's a play, song or T-shirt represents, "a proud defiance of the hostile forces that would demean and dehumanize."

Solution: 

Art can convey beauty, love and joy. It can also convey justice, fairness, dignity and resistance. Engaging in art can hone creativity by encouraging exploration within a plastic medium. The future itself is a plastic medium and we will never know how malleable it is if we don't explore it. Resistance art can be a seed that helps people understand their situation and how they might work to improve it.

Verbiage for pattern card: 

Repression and other forms of injustice and other social ills are often overlooked, or seen as inevitable. Art can be used to deliver a message of inspiration and information for the disempowered. Art can convey beauty, love and joy. It can also convey justice, fairness, dignity and resistance. The future itself is a plastic medium, a canvas that we all help paint. Arts of Resistance can be seeds that helps people understand their situation and how they might work to improve it.

Pattern status: 
Released
Information about introductory graphic: 
London Extinction Rebellion mural, purportedly by Banksy, 2019

Homemade Media

Pattern ID: 
489
Pattern number within this pattern set: 
110
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

People outside the major spheres of power are often denied access to the tools and technologies of self-expression. This is often the unfortunate by-product of poverty; education is out reach of the majority of the majority of the world's population and access to media tools (including cameras, editing software, recording studios, the Internet) and other systems is often prohibitively expensive. Although this situation can be debilitating to people who are caught in those circumstances, the rest of society suffers as well: they are deprived of stories and perspectives that could enrich their understanding of the world while preparing them to become better citizens of the world — and their local community.

Context: 

Anybody with a story to tell — and this includes everybody — could benefit from this pattern. This pattern, however, specifically addresses those people with little to no access to media production of any kind. Although this pattern focuses on the people who lack the access, implementation of this pattern often requires the assistance of people and organizations who have both the resources and interest in working with people in a participatory way.

Discussion: 

The story told in the 2004 documentary "Born into Brothels" is an excellent example of this pattern. In 1997, New York-based photographer Zana Briski traveled to India to document the lives of women, children and men who lived in Calcutta's impoverished red light district. During the next three years, some of which was spent living in the brothels, Briski noticed that many of the children of the prostitutes were fascinated by her photographic equipment. Soon she started giving them cameras and helping them to use them as a new lens to look at their world. Later she organized shows at galleries for the photographs and made the photographs available on the Internet. The money from the sales is now being used to help support the children's education. While raising money for the worthy cause of education — and raising the consciousness of millions of others who watched the documentary — is exemplary, the most important outcome of the project may be the increased awareness and perception that seemed to be unlocked in the children by the acts of observing and recording their surroundings with the camera.

While the Homemade Media pattern is not a panacea it does have many possible benefits. The first benefit is of course that learning to create media helps build skills and as such may lead to employment. Regardless of that, however, it helps build confidence and self-esteem. These positive attitudes about oneself and the desire to keep persisting in the craft of creating media — whether photography, interviews, audio recordings, or newspapers — is a good defense against self-destructive behaviors such as alcohol or other drug abuse or gang activity or criminal outlets. The act of capturing an image in a camera's viewfinder or writing down fragments of overheard conversations or otherwise recording promotes the idea of reflection upon various aspects of life or the imagination.

Media is inherently shareable in some way. Photographs can displayed for viewing in galleries, printed in magazine or hung on public walls. Videos can be shown on televisions or in theaters. These can be artistic, informational, or lead to social change in some way. In any case, however, they can be used to communicate with others. Homemade Media can open up channels of communication with people, as audience or as potential partners for additional collaboration.

A few other examples can show a little more of the breadth of the pattern: Drawings of children in Darfur present the horror of genocide that is hard to shake off. Gumball Poetry (http://www.gumballpoetry.com/) allows people to buy a short poem from a gumball machine for 25 cents. One of the most remarkable projects, however, took place in Bogoto, Colombia. Film-maker Felipe Aljure developed the Rebeldes con Cauce project in which he worked with 140 young people with no filmmaking experience to help them learn how to make films (Dowmunt, 1988). Most of the students were from economically disadvantaged backgrounds. They studied film, developed outlines and created ten to fifteen minute films which were ultimately aired on Bogota's channel Canal Capital where they received "outstanding" ratings.

The Plugged In Project in East Palo Alto helped teach underprivileged youths how to create web pages that told their stories (while teaching them a skill, self-confidence, etc.) from celebrating Thanksgiving holiday with their family to witnessing the seizure of a family member by immigration officials for now have the appropriate papers to remain in the country.

The homeless newspaper movement is active in many cities around the world. Although it takes different forms in different cities, the basic model is the same: The newspaper concentrates on issues of homelessness and poverty, two subjects that are likely to be covered sensitively or in much depth by mainstream media. Beyond that the newspaper is often actively engaged in the struggle for the rights of poor people and engages poor people and their communities in every aspect of the newspaper production and distribution. The Real Change weekly newspaper in Seattle is sold by people who are homeless or otherwise in underprivileged positions for $1.00 and receive 70 cents for each paper sold.


Introductory graphic can be found at http://www.kids-with-cameras.org/bornintobrothels/
Solution: 

The Homemade Media can be applied in a million ways. Support and enjoy homemade media in your community and around the world.

Verbiage for pattern card: 

Capturing an image or conversation encourages reflection and introspection yet people outside the major spheres of power have little access to the technologies and tools of self-expression. Although this can be harmful to those people, others are deprived of enriching stories and perspectives. Homemade Media helps build confidence and self-esteem as well as employment skills. Anybody with a story to tell can benefit from Homemade Media.

Pattern status: 
Released
Information about introductory graphic: 
Kids With Cameras

Control of Self Representation

Pattern ID: 
483
Pattern number within this pattern set: 
109
Douglas Schuler
Public Sphere Project (CPSR)
Version: 
2
Problem: 

How people are represented — in speech, story, or image — will influence to some degree how they are perceived — by themselves and others — and, hence, are treated. Africa, for example, is typically presented to the rest of the world — and to Africans as well — by CNN and other western media — not by Africans or African media. This problem, of couse, is not confined to Africa. Poor people everywhere are portrayed — if they're portrayed at all — as nameless and voiceless, rarely as people with ideas, aspirations, creativity, culture or values.

Context: 

This pattern is applicable in any setting where information about one group of people is being developed and distributed by another group of people.

Discussion: 

"More recently, in later modernity the theme of the everyday has been considerably more prominent. But this does not mean that questions about who is representing for whom and why and how have been resolved. Issues about legitimacy of representation remain crucial, and indeed I shall argue that how to articulate and represent the everyday is the main issue in the politics of culture." - David Chaney (2002)

Non-whites, convicts, the poor, sick, starving people, flood victims, uneducated, aged, rural as well as intellectuals, dissidents, gender, ethnic and other marginalized groups are often the victim of mis-representation. Their presentations are often paper-thin, stereotypical at best. (While mention of other people are simply omitted; they don't exist.) The net result is a compelling, free-floating image of "normalcy" that serves as a model to be emulated.

This pattern represents a concept that gets very little notice. After all, there is really no way to fully control your representation or what people do with it. Ultimately it’s an expression of power: Who is creating the representations, under what conditions, and how can they be maintained, changed, or challenged? When somebody else is determining how you will be represented you have been robbed of your right to defend yourself, to make your own case for who you are. On some level, it's a type of identity theft. Who you are has been determined elsewhere and stamped on you.

Why bother with representations? Is there really anything to worry about? Are there any negative implications? Yes. For one thing, there seems to be substantial evidence that people start believeing their own representations — and act according to them. Representations, unfortunately, can have exceedingly long life spans since culture tends to replicate itself. Also people individually see little reason to change the way they view the world unless there is a compelling reason to rethink themselves.

This pattern on the one hand depicts the need for people everywhere to grab hold of their own representation and challenge the mechanisms (generally of media production) that perpetuates the stereotypes. At this level of analysis the pattern recommends a more accurate and bi-directional approach to "representation" — often of entire countries, ethnic and other marginalized populations. At a deeper level this pattern seeks to remedy a problem much more insidious -- that of a steady colonization from "within."

The importance of this pattern is obvious. It's why people may be suspicious when others are talking about them. It's why big corporations and political parties spend enormous sums on public relations and "spinning" news and other information to their advantage. Corporations and government agencies have elaborate and professional strategies for ensuring that their public portrait is painted according to their specifications. Movies stars, writers, etc. have their own publicists whose job it is to bring (or push) certain information to certain people. On the other hand, powerful people and institutions also go to great lengths to keep some information submerged and hidden forever.

There are several tools for addressing these problems. People in the group who may be perpetrating the stereotypes — white males (like me) for example — have the responsibility to acknowledge these transgressions and strive to overcome them. Media literacy and media critique are two skills worth developing and media monitoring is a worthwhile way to develop a fact base that can be used to confront the mis-representers. Much of this work should be done at a community level: the analyses should be shared, for example, with the community because it's often the community that is being mis-represented. Also, as was alluded to earlier, it may even be possible that members of the mis-represented community may be unconsciously living down to the stereotypes of their community.

Media is essentially a one-way street, a mute, wall-to-wall hallucinatory enclosure. (Although people do interpret according to their own rules that the media doesn't necessarily control.) The "message" of this medium is rarely acknowledged — it is truly the fabled 800-pound gorilla. Like a voice in your head, its message is compelling and persistent. It won't go away! It sows indecision while removing individual autonomy and opportunities for authentic social learning. Yet media producers aren't necessarily evil. Often laziness, lack of imagination (cloning the popular movie), and financial decisions factor in.

Solution: 

The first step to addressing this problem is to acknowledge that it exists. Since the media (and cultural representations generally) are so ubiquitous that it's hard to believe that there is a bias, however implicit. The second obstacle is thinking that nothing can be done about this. As you dig deeper in this you may simultaneously be amazed at the extent of the problem and your desire to help overcome it.

Verbiage for pattern card: 

Whether through speech, story, or image how people are represented influences how they're perceived and treated. Non-whites, incarcerated, sick or starving people, disaster victims, uneducated, aged, and rural people as well as many others marginalized by gender or ethnicity are misrepresented. One cannot fully control self-representation but it can be addressed. The first step is increasing awareness of the problem; the second is analysis; the third is action.

Pattern status: 
Released

Appropriating Technology

Pattern ID: 
500
Pattern number within this pattern set: 
108
Ron Eglash
rpi
Version: 
2
Problem: 

We usually think of technology as that which is designed by elite groups -- mostly male, mostly white, mostly upper class, etc. But the lay public can also be thought of as producers of technology and science. The "smiley face" emoticons we use in email, for example, were not designed by experts; it was ordinary people taking advantage of a flexibility in the system. Technology appropriation can be profound: Latino "street mechanics" for example created the Low Rider car which revolutionized their culture. Black teenagers created the "scratch" sound of rap by appropriating the turntable. Appropriated technology can help the disenfrachised gain social power. But there are three barriers. First, marginalized people often see science and technology as the enemy, a force to be resisted. Second, marginalized people often lack the education and physical resources for technology interventions. And third, designers (or at least the corporations they work for) do not necessarily see flexibility as something they should incorporate in their products. Of course not all cases of appropriated technology are happy stories: neo-nazi groups are also outside the centers of scientific production, and they too adapt and reinvent to gain power.

Context: 

Barrier 1: science and technology as the enemy. Social critics of often cite "technocracy" as the evil which perpetuates disparity in social power. Thus oppositional groups which subscribe to this theory will tend to desire less technology and not more. We see this in the 1960s counter-culture, in the conflation of technology with patriarchy, and in race-based movements that see an original "natural" or "pure" identity that was later defiled by colonialism.
Barrier 2: science and technology as unattainable. Our society tends to mythologize expertise, particularly that of science and technology, making lay interventions less attainable than they actually are. Many researchers suspect this serves to maintain elite priviledge and passive consumption.
Barrier 3: designing for rigidity: Corporations can increase profits by forcing consumers to use their products or engage in limited behaviors: for example Microsoft's operating system created barriers to competing internet browsers.

Discussion: 

In collecting the various case studies for our anthology (Eglash et al 2004), it became apparent that some examples made a stronger case for appropriation than others. Using that distinction, we developed the following three categories. You can think of these as being positioned along a spectrum from consumption to production (see figure above).

The weakest case, "reinterpretation," is defined by a change in semantic association with little or no change in use or structure. That is, the lay person has changed only the meaning of the artifact, not its physical make up. Graffiti tags are a good illustration: the physical and functional aspects of a building are essentially unchanged, but the semantic claim to ownership, as a form of either cultural resistance or criminal turf war,is not trivial. The next stronger case, "adaptation," is defined by a change in both semantic association and use. For example, the Bedouin society of Egypt, a relatively disempowered ethnic minority, found that cassette tape players, which were marketed for listening to music from the Egyptian majority, had an unused recording capability as well. They began to record their own songs, and this eventually led to the rise of a Bedouin pop star and the creation of new economic and cultural opportunities (Abu-Lughod 1989). Adaptation requires two technosocial features. First, an attribute of the technology-user relationship that Hess (1995) refers to as “flexibility.” For example, a calculator is less flexible than a word processor, which is less flexible than a personal computer. Second, it requires a violation of intended purpose. It is a mistake to reduce this to the intentions of designers; we also need to consider marketing intentions and “common-sense” or popular assumptions. In the case of Bedouin cassette players we have a pre-existing flexibility for recording that was intended by the designers, but this was obscured by the marketing focus on play-back only. Adaptation can be described as the discovery of a “latent” function, but that definition needs to be problemitized in the same ways that philosophers have debated whether mathematics is invention or discovery. The creativity required to look beyond the assumed functions of the technology and see new possibilities is a powerful force for social change, yet one that receives insufficient theoretical attention.

The strongest case for appropriated technology is "reinvention," in which semantics, use and structure are all changed. That is, if adaptation can be said to require the discovery of a latent function, reinvention can be defined as the creation of new functions through structural change. Low-rider cars (see figure below) provide a clear demonstration of this combination. Although automobile shock absorbers were originally produced for decreasing disturbance, Latino mechanics developed methods for attaching them to electrically controlled air pumps, turning shock absorbers into shock producers (the cars can move vertically as well as horizontally). Low-rider cars violate both marketing and design intentions, but the new functionality was introduced by altering the original structure, rather than discovering functions lying dormant in the original artifact.

Having studied appropriated technologies, what should we do with them?

First, it is important to understand that in distinguishing strong versus weak cases for appropriated technology, we make no evaluation of ideology or effectiveness. One might, for instance, find more political success with reinterpretation than reinvention in a given case. It is, rather, more a question of how much involment the lay public can have in production versus consumption.

Second, appropriated technologies do not have an *inherent* ethical advantage. Not all forms of resistance are necessarily beneficial in the long run. Aihwa Ong, for example, notes that Malaysian women using spirit possession as resistance to exploitation may be releasing frustrations that could have gone into collective labor organizing. And as we noted, white supremacist groups might well be described as marginalized people who appropriate the internet and other technologies. While free speech must be preserved at all costs, appropriation is not making a better society in the case of neo-nazi web sites.

Third, Insofar as science and technology appropriations do have potential contributions to stronger democracy (cf. Schuler 1996), we need to understand how these positive attributes can succeed. First, there are obstacles to appropriation on the design side; most obviously those created by totalitarian governments, but corporations can also dampen or discourage appropriation. The flexibility required to allow user adaptation, for example, is increasingly threatened in contemporary information technology marketing strategies. Encouraging designers to incorporate appropriation as a positive virtue means reversing this trend towards inflexibility. Second, there are obstacles to appropriation on the lay public side. We need to not only overcome the ideology barrier, but also the barriers of education and access to physical resources.

Solution: 

In terms of the designer barrier, we can train engineers and designers to think about approapriation as a positive goal. In terms of the ideology barrier, we can encourage marginalized groups to strive towards positive conceptions of hybridity rather than relying on notions of purity. And in terms of the resource barrier, we can encourage the creation of community technology centers, among other efforts.

Finally, we should examine each case of lay/professional relationship in terms of the dependence or independence fostered by various appropriated technology strategies. A "consumer ombudsman" offers more independence than a marketing survey, participatory design offers more than the ombudsman, and appropriating technology offers a maximum of independance. But again this is not an ethical spectrum -- there are cases in which groups are better off with an ombudsman than an act of appropriation. Increasing independence can free up new possibilities, but decreasing it can facilitate institutionalization. Rather than romanticize independence, both users and designers should strive towards the lay/professional relationship that will move toward strong democracy in their particular context. In conclusion: we can encourage, inspire, and incite the use of appropriated technologies for opening new possibilities in the relations of culture and technoscience.

Verbiage for pattern card: 

"Ordinary people" can produce science and technology. Latino "street mechanics" created the Low Rider car and Black teenagers created the "scratch" sound of rap. Appropriating technology can help the disenfranchised gain social power. We can encourage marginalized groups to explore positive "hybridity," create community technology centers, and train engineers and designers to think about appropriation by users as a positive goal.

Pattern status: 
Released
Information about introductory graphic: 
Ron Eglash

Engaged Tourism

Pattern ID: 
766
Pattern number within this pattern set: 
107
Christine Ciancetta
Evergreen State College
Version: 
2
Problem: 

Tourism has largely developed unhindered by environmental and community concerns. Its sole basis is economic growth, with the majority of profits funneled to already rich industrialized nations. At its worst, tourism devastates rich landscapes, displaces long-established and thriving communities, causes pollution, creates a culture of drug and sex-trafficking, abuses access to clean water, and eradicates culturally unique lifestyles and livelihoods.

Context: 

Individuals or organizations seeking to take part in travel and tourism that benefits local communities should investigate the many resources for Engaged or Responsible Tourism. The hallmark of Engaged Tourism is that it is community-determined, sustainable and draws on the existing people and environmentally centered resources of the community.

Discussion: 

The challenges to participating in responsible tourism are many. A westerner's perception of travel and vacationing are already formed to expect a certain kind of product. Swimming pools, air-conditioning, lavish meals, subservient staff, "staged" traditional activities and the like leave little room for discovering the many wonders of foreign cultures or experiencing the complexities of a different lifestyle. Foreign governments share in the global race to classify tourism as a national export, paving the way for multinational corporations to build a tourist infrastructure at the expense of whatever may be in its way.

Tourism Concern, an NGO based in the United Kingdom is a primary source of information about the social, environmental, and economic impacts of tourism at the same time that it advocates and provides information about alternatives. According to Tourism Concern's Web site, some of the main negative effects of tourism include displacement of people (particularly native peoples living on their traditional lands), environmental damage from uncontrolled development, and water abuse. In examining water abuse it's easy to find that "the presence of tourists naturally means a much higher demand for water. Local communities normally do not benefit, and in most cases, are not allowed access to infrastructure built to ensure safe drinking water. The development of golf courses and hotel swimming pools are responsible for depleting and contaminating water sources for surrounding communities; this is especially true in Southeast Asia and the Middle East. An average 18-hole golf course soaks up at least 525,000 gallons of water a day - enough to supply the irrigation needs of 100 Malaysian farmers."

Equations, an East Indian NGO promoting responsible tourism, documents several tourism projects that are moving ahead without local support. The mega Bekal Tourism Project plans to convert Bekal, a northern rural coastal fishing district, into Asia's largest beach tourism resort of 6500 units by 2011. As a consequence, four entire fishing communities would be destroyed, communities that are among the most sustainable in all of India. In addition, unique cultural practices are at risk: "The indigenous fishing community of Kasaragod is the last remaining community along the Keralam coast with traditional fishing techniques. They abhor over-fishing and adhere to sustainable harvesting practices. The community still practices the traditional 'sea courts' where the community heads assemble at the place of worship every day to hear and decide on issues within the community."

The Bekal project illustrates more. The government of Keralam has already begun acquiring land as cheaply as possible under "public purpose" and intends to sell the land to private and multi-national tourist organizations for this same price. To date, there is no Environmental Impact Assessment despite the fact that as planned it would violate national Coastal Regulation Zone rules. Local community members are being denied due process through hearings that are a sham.

Fortunately, there are organizations that are becoming involved in the process of re-vitalizing community efforts to direct tourism. An extensive list of responsible travel organizations can be found on Tourism Concern's Web site, (http://www.tourismconcern.org.uk/). Reference books also published by Tourism Concern include "Good Alternative Travel Guide: Exciting Holidays for Responsible Travelers" by Mark Mann, and the new, "Ethical Travel Guide" by Polly Pattullo, lists ethical and sustainable tourism in over 60 countries.

Global Exchanges is a model organization in creating opportunities for Engaged Tourism. Their Reality Tours operate give people "the chance to learn about unfamiliar cultures, meet with people from various walks of life, and establish meaningful relationships with people from other countries."

Solution: 

Engaged tourism represents a shift in both attitudes and activity. Tourists traveling to developing nations shift their attitudes from participating in inexpensive fun abroad to participating in meaningful experiences in international communities. Interestingly, it is exactly the presence of western engaged tourists that assists in re-establishing the values, culture, status of local people and communities adversely affected by commercial tourism.

Verbiage for pattern card: 

At its worst, tourism devastates ecosystems, displaces communities, causes pollution, promotes drug and sex-trafficking, restricts access to clean water, and degrades culture. A westerner's perception of travel often is oblivious to foreign cultures or different lifestyles. Engaged Tourism shifts from fun abroad to meaningful experiences. In fact, engaged tourists can help re-establish values, culture, and status of people adversely affected by commercial tourism.

Pattern status: 
Released
Information about introductory graphic: 
http://upload.wikimedia.org/wikipedia/commons/b/b3/Puerto_Princesa_Underground_River.jpg
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